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DocumentationTroubleshootingiPhone won't connect
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iPhone won't connect

Try these steps if your iPhone does not appear or connect.

Check the connection

  1. Unlock your iPhone and leave it connected.
  2. Try another data cable or USB port. Connect directly to the computer if you're using a hub.
  3. Open Device in GPSPhantom and check the instruction shown for your iPhone.

Check trust and Developer Mode

Accept Trust This Computer on your iPhone. Check that Developer Mode is on in Settings under Privacy & Security. Finish any restart or confirmation prompt.

On Windows

Install Apple Devices from the Microsoft Store and restart your computer.

Try reconnecting

Quit GPSPhantom, reconnect your unlocked iPhone, then reopen the app. If it still won't connect, note the error code and open the error messages article.

iOS versions below 17.4 aren't supported.

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Getting startedIntroductionSet a location or follow a route with your iPhone.Getting startedInstall on macOSDownload GPSPhantom and open it on your Mac.Getting startedInstall on WindowsFind the Windows download and prepare your computer.Getting startedSet up your iPhoneTrust your computer and turn on Developer Mode.Change locationSet a locationChoose a place on the map and activate it.Change locationFollow a routeMove your iPhone location along a path.Change locationRoute settingsChoose a speed and what happens at the end.Change locationMarked locationsKeep places handy while the app is open.Change locationReturn to your real locationRelease a changed location when you are finished.Account & appSign inUse your GPSPhantom account in the app.Account & appManage your planView your plan or change your billing details.Account & appUpdate GPSPhantomCheck for updates and install the latest version.Account & appUninstall GPSPhantomRemove the app from your computer.TroubleshootingiPhone won't connectTry these steps if your iPhone does not appear or connect.TroubleshootingRoute won't startCheck the waypoints and your device connection.TroubleshootingCan't sign in or unlockCheck your sign-in and the account attached to your plan.Getting startedFrequently asked questionsAnswers to common setup and location questions.TroubleshootingError messagesFind the code shown in GPSPhantom and the next step to try.
Search includes article text and error codes.